Privacy Policy

Privacy Policy

Last Updated: 08/10/2024

 

At Scott Martin Acupuncture, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with Australian laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website https://www.scottmartinacupuncture.com.au/ or engage with our services.

 

1. What Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiers: Name, email address, postal address, phone number, etc.
  • Demographic Information: Age, gender, occupation, etc.
  • Financial Information: Credit card or bank details (where necessary for payment processing).
  • Technical Information: IP address, browser type, access times, and referring URLs.
  • Cookies and Tracking Data: Information on how you use our site (see “Cookies” section below).

 

2. How We Collect Information

We collect your personal information in the following ways:

  • Directly from you: When you provide information through our website forms, sign up for newsletters, make a purchase, or contact us.
  • Automatically: Through cookies and similar technologies when you browse our website.
  • Third Parties: From service providers who help us run our business, including payment processors, marketing agencies, and analytics providers.

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: Process orders, payments, and deliver services or products.
  • Customer Support: Respond to inquiries, resolve issues, and provide assistance.
  • Marketing and Communication: Send promotional materials, newsletters, and updates (with your consent).
  • Website Optimization: Improve the functionality and user experience of our website.
  • Legal Compliance: Fulfill our legal obligations under Australian law.

 

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

  • Service Providers: To trusted third-party companies who assist in running our business (e.g., payment processors, hosting providers).
  • Legal Requirements: When required by law or to protect our legal rights, comply with government requests, or enforce our Terms and Conditions.
  • Business Transactions: In the event of a business merger, acquisition, or sale.

We will not sell or rent your personal information to third parties for marketing purposes.

 

5. International Data Transfers

Some of our service providers may be located outside of Australia. When we transfer personal information outside of Australia, we will ensure that appropriate safeguards are in place to protect your privacy, consistent with Australian Privacy Principle 8.

 

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We implement appropriate security measures, including encryption, firewalls, and secure servers.


7. Your Rights

Under Australian privacy law, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Withdraw Consent: Withdraw your consent for us to use your personal information at any time.
  • Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.

 

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website, personalize content, and improve our services.

You can manage or disable cookies in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Scott Martin Acupuncture
Solutions@scottmartinacupuncture.com.au
Shop 2 Greenfields Convenience Centre 4, 6 Grandview Dr, Mackay QLD 4740

For more information about privacy law in Australia, you may visit the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

 

This policy ensures compliance with Australian laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).